Terms & Conditions


  1. Ovation Rewards do not expire.
  2. Ovation Rewards must be purchased as part of a legitimate incentive, motivation, recognition or sales promotion program.
  3. Ovation Rewards may not be used for group programs or catering functions.
  4. Guests must present and submit their Ovation Rewards Certificate upon check-in.
  5. Ovation Rewards are not replaceable if lost, stolen or destroyed.
  6. Ovation Rewards may not be valid where restricted by law.
  7. Ovation Rewards are not redeemable for cash and are void if sold for cash or other consideration.
  8. Any tax liability, including disclosure, connected with receipt or use of Ovation Rewards is the recipient’s responsibility.
  9. Guest must provide the Ovation Rewards certificate number when booking their reward stay. Hotel policy further requires that the guest must guarantee reservations with a credit card for incidentals.
  10. Ovation Rewards are valid at participating and qualifying hotels & resorts listing within the program’s collections of hotels. Hotel & resort program participation and collection designations are subject to change without notice.
  11. Ovation Rewards are valid for one night stay in indicated room category, full breakfast for two the following morning in the hotel’s all day dining restaurant (excluding buffets and alcohol), plus related gratuities, taxes and fees where applicable.
  12. Room categories, category room views and category room locations available to Ovation Rewards guest stays vary by property and are subject to change without notice.
  13. Ovation Rewards are redeemable based upon last room availability in the room category purchased (some exceptions may apply).
  14. Some restrictions may apply to special event dates. Minimum night stays may be required.
  15. Ovation Rewards cannot be used to pay for any incidentals, such as parking, service charges, other taxes or other expenses.
  16. Certificate inclusions do not qualify to earn Le Club AccorHotels (LCAH) points. Only eligible incremental spends during an Ovation Rewards stay qualify to earn LCAH points.
  17. Minimum annual purchase of 25 Ovation Rewards certificates or $7,000 CAD/USD in bulk gift cards required to qualify for the program.
  18. Participating hotels are subject to change without notice, for the most current hotel collections listing please visit: www.ovationrewards.com/collections